Rhythms of Auto Shop Ownership

What’s easy to do but easy not to do? Adopting, adapting, learning, implementing, embracing, taking the time, and buying in to using, continuing and making these rhythms happen.

Small Fire Auto Service

The fires I am talking about are the ones sparking, smoldering, and heating up among your staff that needs to be extinguished before they become a great fire of 2017.

Silver Bullet Leadership

I was talking to a shop owner some years ago. He was so happy and felt he had found the silver bullet. His silver bullet had been completed. He hired a writer to create and document all of his operating systems, then had his how-to manual completed. Now all he had to do was have his people [...]