Stunner Auto Fix

Scooter Gennett was a stunner in 2017. Is your auto repair shop next?

Photo: NewJack984

In the sport of baseball, something is always bound to happen that is just beyond words – a stunner, if you will.  Such is the story of Scooter Gennett’s four home runs in one game while playing for the Cincinnati Reds franchise. He is in very prestigious company. Tuesday June 6th, 2017 is when he became only the 17th player to accomplish the feat in Major League Baseball’s history. Also, he became the only Major Leaguer who has achieved five hits, four homers, and 10 RBIs in a game, according to the Elias Sports Bureau.

Scooter is merely a 5’10”, 185 pound infielder who, in entire seasons past, barely hit four home runs. In fact, for his entire major league career going into that game, he had only hit 38 homers. Then, in just one day, Gennnett became the 7th player to hit homers in four consecutive at-bats during any single game.

Can your auto repair shop achieve stunner results like these?

What does all of this have to do with auto repair? Great question! During my coaching career, I have often witnessed stunner results when a shop implements mission critical operations improvements. I have witnessed technicians start producing amazing hours after attending our Front of the House Workshop and participating, somehow a light comes on and they start producing more hours that is a stunner like Gennett’s.  How about the service advisors doubling their individual sales as well and shops moving from 50K per month to 120K very stunning, why?

Stunner automotive fix-its are yours for the taking. We can offer a few ideas to implement them. Learn to be a professional presenter. Fill your parking lot full of cars when you become a “now” company. You must create a sense of urgency with all of your customer transactions. Plus, there are six levels of breakthrough:

  1. Hear it
  2. Explore it
  3. Discover it
  4. Believe it
  5. Apply it
  6. Execute it

Contact us today to learn more and put these principles into practice.

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