La Car Porte owner Richard Schiff talks about how Gary Gunn and Turnaround Tour ShopPros have improved his shop’s business over the years. When Richard left our group years ago, his business faltered. Realizing his mistake, he rejoined TAT and enjoyed greater success than before. Richard’s fellow shop owners in Turnaround Tour ShopPros have encouraged him to make tough decisions involving employee relations.
I just wanted to let you know how much I appreciate all you have done, and are doing, to help me be a better business owner and grow a stronger business. As I’ve mentioned to you in the past, I completed a two-year program with one of the other big-name automotive management gurus at an overall cost of about $50,000. While they did help me in the short run, I believe the business model they taught at that time is a recipe for failure, especially since they lacked a strong marketing program.
On the other hand, your approach to business [at Turnaround Tour ShopPros], with its concentration on budgeting, financial analysis and systems, is a great foundation for a lasting business. Your affiliation with Mudlick Mail and Greg Sands completes the picture with the best marketing and auto repair systems approach available. I gained far more from you in the first six months than I did the entire two years with the other guys, but what I have learned since that initial six month period is far greater than I thought possible. I can’t imagine not being part of your group, and would heartily recommend it to anyone – except, of course, my competitors.
The Hillmuth team and I extend our appreciation to you and TAT for many years of excellent coaching, classes, twenty group meetings and innovative ideas that have been shared with us by you and the TAT Group over the years. Gary you have made a huge difference in many automotive owners lives by your persistence in finding ways to help others. There are many automotive service businesses much better qualified and have a clearer road to travel because of your efforts.
Thank you for all you have done to help make the Hillmuth Team be successful.