Ironman Super Fix Auto Repair

Ironman swimmer triathlon athlete

An ironman triathlon athlete swimming.

Ironman is an international triathlon event consisting of running, swimming, and biking events. Athletes from all over the world gather in one place to complete a journey of 140.6 miles. They have just 17 hours to swim 2.4 miles, bike 120 miles, and finally run a half marathon of 26.2 miles. Though the best athletes in the world take part in this famous event, it is not just for the well known star performers. Ironman is available for anyone who dares and desires to train and test his or her physical and emotional endurance.

At the core, Ironman is a journey of perseverance, fortitude, stamina, determination, goal setting, and mind over pain. Only the toughest of athletes can make it through to the very end.

Are you an Ironman shop owner?

Auto repair shop ownership can be labeled similarly as “Ironman Super Fix Auto Repair” as well. Shops that consistently run over 140.6 hours of productivity per week, while open 17 hours per day. They swim in an average of 2.4 hours billed for each customer’s repair order. These businesses bike with an efficiency of 120% or better, then they run less than 26.2% on technician gross pay to achieve these numbers. Wouldn’t you agree that shops like this would undoubtedly qualify for the Super Fix Auto Repair trophy?

Are you tough enough? Please take this opportunity to fill out your own scorecard:

_____ Productivity per week
_____ Hours shop is open per day
_____ Billed hours per customer repair order
_____ Technician work efficiency
_____ Technician gross pay of labor sales

Are you not in your best physical shape? Hey, it’s not too late! Start training now and make the trip to Kailua-Kona, Hawaii on October 14, 2017. I will not be competing, so best of luck to you!


Are you exercising this muscle for success?

Are you living with an attitude of gratitude?This week, let’s visit an attitude focused article by Geoffrey James from titled True Secret to Success (It’s Not What You Think).  This title of this article definitely caught my eye.  I’ve read countless books as well as other articles about  “secrets” to success. Therefore, I was curious to see what Mr. James thought the “secret” was. I was especially interested by the statement, “If you’re not exercising this emotional muscle, you’re probably setting yourself up for failure.

How to Exercise an Attitude of Gratitude

After reading this article, I completely agree with Mr. James.  The emotional muscle he refers to is “Gratitude,” an attitude which is just like a muscle.  It can be both developed and strengthened through regular use.  When you take time to acknowledge things you are grateful for and express gratitude, you begin to reprogram or recondition your brain. Your brain will begin to notice more reasons to be grateful and will also seek out more of those reasons.  As Mr. James explains it, “over time, your ‘gratitude muscle’ will become so strong that you’ll attract more success into your life, not to mention greater numbers of successful (i.e., grateful) people.”

Regarding those who live with the attitude of gratitude vs. those who do not, I couldn’t word it any better than Geoffrey James:

“People who approach life with a sense of gratitude are constantly aware of what’s wonderful in their life. Because they enjoy the fruits of their successes, they seek out more success. And when things don’t go as planned, people who are grateful can put failure into perspective.

By contrast, people who lack gratitude are never truly happy. If they succeed at a task, they don’t enjoy it. For them, a string of successes is like trying to fill a bucket with a huge leak in the bottom. And failure invariably makes them bitter, angry, and discouraged.”

SendOutCards: The tool you need to build success muscle

Many have discovered a fantastic way to express their gratitude daily. They use the world’s best relationship marketing platform, SendOutCards.  With this revolutionary system users can log in from any computer or mobile device to quickly and easily send heartfelt cards and gifts via postal mail.  At SendOutCards slogan: “We are changing lives, one card and gift at a time.”  We are not just changing the lives recipients, but also of those sending the cards and gifts.

Contact us at Turnaround Tour today and have a team member to share SendOutCards with you.  See firsthand how SendOutCards can help you exercise your “gratitude muscle” and master relationship marketing. Reach out to customers, employees, friends and associates regularly, and you will increase loyalty, retention, referrals, and open engagement.


Tide Auto Repair

King Canute thought he was hot stuff until he was drenched by the tide.King Canute the Great was one of the most powerful men on earth in the Eleventh Century, but no man can rule over the tide. Once, the king ordered his chair to be placed on the shore as the tide was rising. “You are subject to me,” he said to the sea. “I command you, therefore, not to rise on my land, nor to wet my clothing or the limbs of your master.” However, the waves continued rising, and drenched the king’s feet.

The auto repair tide is now rolling and rising. It will definitely get us wet. In fact, it may absolutely drench us, just as the sea did to King Canute.  No matter what we do or say, the tide will always be more powerful than we are.

Here are eight tide items to ponder:

  1. The cost of labor is rising for technicians.
  2. Less technicians are in the market looking for work.
  3. A massive number of “Boomer” Technicians are retiring.
  4. The cost of doing business just keeps on increasing.
  5. Gross Profit Margins must be at 65% or better.
  6. Parts’ pricing and availability are accessible on the Internet.
  7. Customers have become way more smartphone savvy.
  8. Websites educate customers on what they should pay.

You probably have many more than eight tide items right now in your shop. Are you like King Canute, grabbing your chair and sitting in your parking lot, then commanding these waves not to rise? The water will soon wet your clothes, and then your limbs, perhaps even washing your business away.

What are you doing about the tides you are seeing and feeling? Are you being proactive or reactive? It’s your choice to either sit in your chair and get soaked, or get up and deal with them.

“The rising tide lifts all the boats.”