Boat Automotive? This concept may not be what you think! Read on.
First I want to share this story (found in Chapter 9 in the book by John Ortberg tilted “If you want to walk on water you’ve got to get out of the boat.”) with you to up the humor in the boat:
A woman’s car stalls in traffic. She looks in vain under the hood to identify the cause, while the driver behind her leans relentlessly on his horn. Finally she has had enough. She walks back to his car and offers sweetly, “I don’t know what the matter is with my car. But if you want to go look under the hood, I’ll be glad to stay here and honk for you.”
Conquer your fear – get out of the boat.
We are not patient people. We tend to be in a horn-honking, microwaving, Fed-Ex mailing, fast-food eating, and express-lane shopping hurry. People don’t like waiting in traffic, on the phone, in the store, or at the post office.
What boat are you in as a leader, manager, service adviser, technician or office worker? Does fear of risk have a hold on you? Perhaps you know what you need to do but don’t do it? Want to know what your boat is? Your fear will tell you.
For Joe, it is a technician whose behavior issues disrupt the entire shop culture. The leader fears losing him and puts up with his behavior.
For Kathy, it is her husband the owner. He is hiding under the hood about learning his financial numbers. She is fearful about saying he is wrong, but he needs to know. All the financial pressure is on Kathy and he refuses to share it.
For Jack, it is a son who needs to be let go because he is not a good fit for the business. Jack is fooling himself about things changing. Jack is locked in fear of disconnecting from his son.
For you, it is ______________________________________ (Go ahead, finish this sentence for yourself)
What is your boat? Are you ready to step out?